1. Not verifying LinkedIn is a viable platform
It’s critical to be aware of LinkedIn’s higher CPCs and CPMs (often more than double Facebook.) When evaluating your initial media mix, you should consider that getting “learnings” for optimization can be expensive. If you have smaller budgets or aggressive goals for impressions and clicks, seeking more cost-efficient channels may be a better option.
2. Not having a strong foundation for tracking results
If LinkedIn is a viable channel, you should prioritize building a solid foundation to review and track your results. And this starts with the LinkedIn Insight Tag, a lightweight Javascript tag installed on your website to track conversions. Your tag should be set up correctly alongside all the events you need to monitor. This implementation will provide insight into website audiences and their demographics to further refine your LinkedIn ad campaigns.
3. Not optimizing toward all conversion events
Creating a successful website conversions campaign can only be determined by the conversions you track. While Facebook ad campaigns often require picking one conversion event for the algorithm to optimize, LinkedIn is a different story. Instead, you’ll want to select all of the conversion events that you want to track and optimize throughout that campaign.
4. Not targeting a broad audience first
When it comes to deciding the size of the audience you want to target, assuming you are committing to a longer run, starting broad first is the best practice. You can then use your Insights pixel and other internal platform reporting to discover and hone in the optimal audience(s).
5. Not using data to refine your targeting
After your campaigns have collected enough data, a nifty tool called Detailed Demographics allows you to analyze who is responding to your campaign. To access, click the checkbox next to the campaign you want to analyze and then click the ‘demographics’ button. This will display various demographic information specific to your campaign.
The screenshots below show all of the categories that provide additional insight. Use this information to your advantage! Is there a particular job function interacting with your ads you can exclude? Exclude it from your audience, so that you can make the best use of your budget. Consistently refining your audience will ensure you’re reaching your target customer and spending budget only on those impressions.
Pro Tip
If you’re reaching a specific demographic you didn’t include in your audience, check to see if you have ‘audience expansion’ turned on. The feature acts as a lookalike audience to the targeting options you selected and expands to the audiences it deems fit. If you want a particular demographic excluded, make sure to add it as an exclusion explicitly. It’s also important to note that reaching an unintended audience may also be caused by some individuals having multiple job functions associated with their company role (more prevalent when targeting executives).