Success Story

Full-Funnel Strategy Leads Credit Monitoring Provider to Record Subscriptions
increase in subscriptions
0 %
decrease
in CPA
0 %
increase in
brand interest
0 %
increase in
direct site traffic
0 %
increase in
organic site traffic
0 %

Background

A credit monitoring provider that helps consumers maintain financial health faced a shrinking market due to rising inflation and reduced consumer spending. The brand needed a strategic approach to differentiate its offerings and boost subscription rates—a challenge given its pricing relative to major competitors.

Services & Platforms

GOALS

The platform partnered with Closed Loop, an expert digital media partner, to overcome market challenges and boost paid subscriptions. They sought to innovate media buying, improve subscriber acquisition, and enhance measurement to drive campaigns efficiently.

STRATEGY

Closed Loop prioritized converting free plans to upsells and diversifying the service’s channel mix beyond brand and non-brand search. Analyzing media consumption habits, we shifted the channel mix to include Meta, programmatic display via DV360, and MNTN for OTT/CTV. This full-funnel strategy, complemented by a 3-month test and targeted measurement plan, optimized performance and scaled transparency. Our partnership delivered outstanding results, achieving record subscriptions at a 22% more efficient CPA, enhancing the service’s digital presence and establishing a scalable growth model.

RESULTS

Closed Loop’s strategic partnership and media management delivered notable results for the credit monitoring provider:

  • 32% increase in subscriptions
  • 34% decrease in CPA
  • 28% increase in brand interest
  • 50% increase in direct site traffic
  • 34% increase in organic site traffic
 

Our efforts enhanced the service’s digital presence, achieving an all-time high in subscriptions at a 22% more efficient CPA than their goals, and establishing a scalable model for future growth.

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